18.1 For order cancellation mail has to be sent to firstname.lastname@example.org within 24 hours of placing the order. Order cannot be cancelled after 24 hours of placing the order.
18.2 Payment Gateway Fees or Financial Service Fees will not be refunded if order is cancelled.
18.3 If You have received a damaged or wrong product then it has to be reported to email@example.com within 24 hours of receipt of the product with uncut video of un-boxing the product. If the outer packing has been tampered with, ripped, pressed or is otherwise damaged then you must leave a remark on the proof of delivery (POD) slip that the delivery executive provides during delivery about damaged box or package and make an un-cut video of un-boxing the package and mail it to firstname.lastname@example.org within 24 hrs of delivery.
18.4 In case the device isn’t working or is defective, please contact the service center of brand/seller.
for any assistance please email us at email@example.com